So, you’ve probably never heard a company say “Quantity, not Quality”…but that is exactly what you get in some of the “big box store” grooming and boarding facilities. In addition to the fact that respiratory diseases can run rampant since most only require rabies to groom and board….there are some other scary facts about the grooming/boarding facilities that follow this mentality.
Maximum of 15 grooms per day – all are ready to leave by noon!
At Animal Hospital of Rowlett and Animal Hospital of Heath, we pride ourselves on being just the opposite….QUALITY OVER QUANTITY…so instead of taking as many groom dogs as humanly possible and having lots of loud, un-vaccinated barking dogs shoved in a large, loud room–all being groomed at the same time by numerous different groomers…we take a maximum of 15 grooms per day and they are all ready to leave by noon!
Your pet will always have the same groomer, every visit
At Animal Hospital of Rowlett and Animal Hospital of Heath, our groomer has lots of experience and has been grooming for over 25 years. Many large grooming shops offer on-the-job training and have groomers who are brand new graduates of a two or three week grooming course.
In fact, many are tought quick tips like just washing the head and the back of the dog since this is what most people “smell” when they pick them up. We pride ourselves on high quality shampoos and conditioners and have pets soak to get off that stinky mutt smell.
At Animal Hospital of Rowlett and Animal Hospital of Heath, you always have the same groomer who learns your pet (what they like and don’t like, how they prefer to be handled, how you like their hair cut, what their skin type is like for shampoo selection, etc). Many of the large grooming facilities have 20-25 groomers on any given day and rotate through working for these companies for short periods of time. You never know who you are going to get.
We never use high-heat dryers
At Animal Hospital of Rowlett and Animal Hospital of Heath, your dogs are treated as individuals and are catered to depending on their specific needs. They are given water and are walked during their grooming stay. They are given fresh blankets and towels to lay on. We never use high heat dryers to make them dry faster (this can actually cause some breeds to overheat).
We take the same approach to boarding…instead of an enormous facility who can accept hundreds of dogs to board in a loud open room, we accept a minimal number of boarders at any given time, which allows us to ensure individual attention and make sure that we provide a stress-free environment for all our patients.