Covid 19

A shelter in place for the City of Rowlett is in effect. What this means for your pet assuming there is no extension of the shelter in place:

We WILL STILL BE OPEN 7:00a-5:30p Monday through Friday and 8:00a-2:00p Saturday for veterinary services. We are also offering some telemedicine options for our current clients. You can still pick up medications and food or we can ship them to your home.

Grooming WILL still be offered for the time being at Animal Hospital of Heath Veterinary Clinic

Non-medical boarding may resume May 1, depending on updates to the shelter in place.

Doggie daycare  may resume May 1, depending on updates to the shelter in place.

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WHEN YOU ARRIVE FOR APPOINTMENTS:

For social distancing, we request that everyone please keep SIX feet between yourself and your neighbor.

Nurse appointments please text 972-805-1451 upon arrival and wait in your car for the nurse to call you – we will be using signs on clipboards with your pet’s name to call you.

Doctor appointments will enter and drop your pet in an exam room. Remove pet’s leash and collar and return to your car. We will call with exam findings, obtain payment over the phone and you can return to exam room to pick up pet at the completion.

Medication pick up please call with payment when you arrive and a team member will get your meds ready and will place in the boxes under the white tent.

Bear with us as we take care of your pets. We can’t thank you enough. for coming and we want to serve you safely.

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Copied from City of Rowlett, Texas:

At tonight’s Special City Council Meeting, it was announced that Rowlett has been notified of two positive COVID-19 cases in our community. One in the Dallas County portion of Rowlett, one in the Rockwall County portion of Rowlett.

Also at tonight’s meeting, Mayor Tammy Dana-Bashian amended the City’s Declaration of Local Disaster for Public Health Emergency and has issued a Shelter in Place order. This order mirrors the order put in place by Dallas County yesterday and affects everyone in the City of Rowlett, whether in Dallas or Rockwall County. The order is effective 11:59pm Tuesday, March 24 through April 3. This gives residents and businesses located in the Rockwall County portion of Rowlett a day to plan, just as the Dallas County portion of Rowlett was allowed. To be clear – Dallas County’s order for the Dallas County portion of Rowlett still goes into effect tonight at 11:59pm.

City of Rowlett Amended Declaration of Local Disaster for Public Health Emergency: https://bit.ly/3bdFKEa

In addition to the provisions spelled out in previous orders (which remain in effect through April 30), the Shelter in Place order (in effect thru April 3) includes:

–All individuals currently living within the City of Rowlett are ordered to shelter at their place of residence.

–All persons may leave their residences only for Essential Activities, or to provide or perform Essential Governmental Functions, or to operate Essential Businesses (please see Section 3, entitled “Definitions”, of the order for a definition of these terms – the listing is quite extensive).

We know these new, more stringent measures may be unpleasant for some, but the need to protect the most vulnerable members of our community outweighs any possible individual discomfort. The virus that causes COVID-19 is easily transmitted through person to person contact, especially in group settings, and it is essential that the spread of the virus be slowed to protect the ability of public and private health care providers to handle the influx of new patients and safeguard public health and safety.

Please go to Rowlett.com/COVID-19 (https://bit.ly/38Kzli9) for more information.
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