Thankful the December 2015 Rowlett/Garland Tornado Missed Animal Hospital of Rowlett

We are so proud of the way our clients and community stepped up for those (two-legged and four-legged) in need.

The video below shows the path of the December 26th, 2015 tornado that left destruction, death and injury in its path. The Animal Hospital of Rowlett was just missed. We were fully booked with dogs and cats boarding for the holidays including our own clinic cats, Bob and Tony.

Much too close for comfort, but I can’t tell you how heartwarming it was to see the outpouring of offers to do our laundry, walk our patients, provide generators, and bring food and water to the clinic while we were without power.

We have a fantastic community of pet lovers in the Rowlett/Rockwall area and can’t think of a better place to take care of pets!

Dr. Downes

The Hidden Dangers of Low-Cost Spay and Neuter Clinics

Low-cost spay/neuter

Thanks to breeders, veterinarians, animal shelters and others, most new puppy/kitten owners now understand the benefits of spaying or neutering their pet.

Knowing how and where these procedures can best be performed, however, is not as widely understood.

This post is to encourage you to make an informed, thoughtful choice when you decide where to take your pet for spaying/neutering. It could save your pet a lot of pain and reduce the risk of post-surgery complications.

Three points I’d like to share with you:

  1. A number of new, low-cost spay/neuter clinics and mobile units have opened up in this area. Some focus on efficiency and cost savings over the compassionate care of your pet.
  2. Several years ago, the Association of Shelter Veterinarians (ASV) published guidelines to help low-cost clinics understand the optimal protocols for safely performing spay/neuters while also providing humane, quality, individualized care for each pet. The 13-page document addresses surgery settings, anesthetics, pain management and other concerns (Go to for guidelines).
  3. However, although these guidelines are in place, there is no one monitoring or enforcing them so patient care can vary dramatically from clinic to clinic. It’s up to you to inform yourself about the inherent risks of low-cost spay/neuter procedures.

I invite you to watch the following video of the professional, loving care each and every one of our patients at Animal Hospital of Rowlett Veterinary Clinic and Animal Hospital of Heath receives when undergoing a surgical  procedure:

What can you do to ensure that your pet receives the care you want?

Find out exactly how your pet will be treated before, during, and after surgery. Ask tough questions. Learn the facts. Then decide what’s best for your pet. All surgeries have risks – but your research can minimize them and ensure that your pets get the care they deserve.

P.S. If you’re stuck on how to start your spay/neuter inquiry, here are some questions you can ask the person doing the surgery on your pet:

  • What pre surgery precautions do you take to ensure that my pet does not have any hidden health issues that could complicate the surgery?
  • What pain medications will you provide before, during, and after surgery?
  • What types of pain medications will my pet receive?
  • What monitoring systems do you use during surgery? After surgery?
  • What steps do you take to ensure that my pet is as stress-free and comfortable as possible?
  • Where will my pet wait and recover?
  • Who will be monitoring and delivering anesthesia?
  • What anesthetic parameters will be monitored?
  • How many days will it take my animal to fully recover?
  • How many of these surgeries have you done, what is your complication rate?
  • May I have a copy of my pet’s veterinary record?

Kim Downes, DVM
Animal Hospital of Rowlett Veterinary Clinic
Animal Hospital of Heath

How Our Grooming and Boarding Facility is Different

So, you’ve probably never heard a company say “Quantity, not Quality”…but that is exactly what you get in some of the “big box store” grooming and boarding facilities.  In addition to the fact that respiratory diseases can run rampant since most only require rabies to groom and board….there are some other scary facts about the grooming/boarding facilities that follow this mentality. 

Maximum of 15 grooms per day – all are ready to leave by noon!

At Animal Hospital of Rowlett and Animal Hospital of Heath, we pride ourselves on being just the opposite….QUALITY OVER QUANTITY…so instead of taking as many groom dogs as humanly possible and having lots of loud, un-vaccinated barking dogs shoved in a large, loud room–all being groomed at the same time by numerous different groomers…we take a maximum of 15 grooms per day and they are all ready to leave by noon! 

Your pet will always have the same groomer, every visit

At Animal Hospital of Rowlett and Animal Hospital of Heath, our groomer has lots of experience and has been grooming for over 25 years.  Many large grooming shops offer on-the-job training and have groomers who are brand new graduates of a two or three week grooming course.

In fact, many are tought quick tips like just washing the head and the back of the dog since this is what most people “smell” when they pick them up.  We pride ourselves on high quality shampoos and conditioners and have pets soak to get off that stinky mutt smell.

At Animal Hospital of Rowlett and Animal Hospital of Heath, you always  have the same groomer who learns your pet (what they like and don’t like, how they prefer to be handled, how you like their hair cut, what their skin type is like for shampoo selection, etc).  Many of the large grooming facilities have 20-25 groomers on any given day and rotate through working for these companies for short periods of time.  You never know who you are going to get.

We never use high-heat dryers

At Animal Hospital of Rowlett and Animal Hospital of Heath, your dogs are treated as individuals and are catered to depending on their specific needs.  They are given water and are walked during their grooming stay.  They are given fresh blankets and towels to lay on. We never use high heat dryers to make them dry faster (this can actually cause some breeds to overheat). 

We take the same approach to boarding…instead of an enormous facility who can accept hundreds of dogs to board in a loud open room, we accept a minimal number of boarders at any given time, which allows us to ensure individual attention and make sure that we provide a stress-free environment for all our patients.

Read more about our Pet Grooming and Pet Hotel Services – Book your grooming or boarding appointment now. Spots fill up fast

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